Home » Goals & Objectives » Commissioner’s Office Goals and Objectives
Commissioner’s Office
The Montana Department of Labor and Industry promotes the well-being of Montana's workers, employers, and citizens and upholds their rights and responsibilities.
Goals and Objectives
- Goal #1: Live, breath, walk and talk the core values of the Department.
- Customer Focus
- Making decisions based on what is best for internal and external customers, within the legal parameters of laws and regulations.
- Inviting customer participation to better understand their needs.
- Individual Responsibility
- Taking individual responsibility for performance, attitude, professionalism, and communication.
- Working effectively and productively in teams and partnerships and taking responsibility for each individual’s role in developing and maintaining healthy relationships and business partners.
- Seeking training, tools and information needed to perform the job.
- Looking for ways to improve customer satisfaction.
- Accepting responsibility and accountability before acting.
- Creating a culture of safety.
- Individual Growth
- Freely sharing knowledge and opportunities for development.
- Committing resources for staff development.
- Recognizing individual strengths and valuing how they contribute to the whole.
- Looking creatively at solutions to enhance staff performance at all levels.
- Ethics in the Workplace
- Displaying and encouraging trust, mutual support, respect for others and honesty.
- Does not engage in nor tolerate mean-spirited behavior.
- Continuous Improvement
- Continually questioning the "why" and "how" of performing specific job duties.
- Including all stakeholders that may be affected by any change or improvement being considered.
- When appropriate, using data and a structured method to make decisions.
- Customer Focus
- Goal #1: Implement Performance Based Pay throughout the department that will aid in the improvement in performance of the agency.
- Tie unacceptable performance to pay by June 30, 2006.
- Tie top performance to pay by June 30, 2007.
State Workforce Investment Board
- Goal #1: Engage the workforce system by anticipating and responding to business current and emerging needs for skilled workers.
- Exercise capacity building for board members and the workforce system.
- Create an inclusive system that represents all faces of Montana, including Montana’s Tribal Nations and the last and the least.
- Compose A 2006 Snapshot document outlining State of Montana Workforce System is being finalized.
- Track legislative issues related to Workforce Development.
- Increase communication vehicles.
- Goal #2: Improve efficiencies by getting more dollars into the hands of Montana’s needing citizens.
- Review programs and administrative budgets, ensure fiscal accountability and reduce administrative layering.
- Transitioned to a single-statewide area planning.
- Promote local involvement via:
- Workforce Systems Committee working on Teleconferencing feasibility
- SWIB Members conducting On-Site One-Stop Center Certification Reviews
- Attempting to conduct committee and council meeting at various One-Stop Centers around the state based on fiscal feasibility
- Goal #3: Encourage alignment among workforce development, post secondary education, and economic development.
- Create performance standards that identify effective workforce development initiatives.
- Coordinate the states’ workforce investment initiatives with the state’s economic development plan.
- Establish subcommittees to address health care, economic development/business retention, apprenticeship, youth services and workforce systems.
- Goal #4: Advance workforce development policies
- Provide recommendations to the Governor and other state leaders, who support economic development efforts in Montana.
- Review and develop program policies.
- Goal #5: Acknowledge Montana’s workforce development leaders
- o Host annual Desiree Taggart Memorial Awards in recognition of Montana workforce development organizations, businesses, and individuals to recognize outstanding achievement or contributions to employment and training efforts in Montana.
- Publicly acknowledge newly certified One-Stop Centers.

